Privacy policy

Last Updated: 25 April 2026

This Privacy Policy describes how MARDE ("the Company", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from marde.in (the "Site") or use our related services (collectively, "Services").

1. Data Controller and Grievance Officer

In accordance with the Information Technology Act 2000 and the Digital Personal Data Protection Act (DPDPA), the following individuals are designated as the Grievance Officers for MARDE:

  • Officers: Abhinav Gupta & Siddharth Kanojia (Co-Founders)

  • Email: hello@marde.in

  • Official Contact: +91 80767 30054

2. Information We Collect

We collect information to provide better services to all our users.

  • Information Provided by You: This includes registration details (name, email, phone number), shipping and billing addresses, and communication history.

  • Payment Information: Payments are processed via Razorpay. We do not store your credit card or debit card details on our servers. Razorpay adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

  • Automated Collection: We use Google Analytics and Facebook Pixel to collect information about your device, IP address, browser type, and how you interact with our Site.

3. Use of Cookies and Tracking Technologies

Our Site utilizes cookies to enhance functionality and analyze traffic.

  • Analytics: Google Analytics helps us understand how customers use the Site.

  • Marketing: Facebook Pixel allows us to measure the effectiveness of our advertising and provide relevant ads to you.

  • By using our Services, you consent to the processing of data about you by these third parties in the manner and for the purposes set out above.

4. How We Use Your Information

We use the collected data for the following purposes:

  • Order Fulfillment: To process payments, arrange shipping, and provide invoices/order confirmations.

  • Risk Management: To screen orders for potential risk or fraud.

  • Marketing: To provide you with information or advertising relating to our products or services, subject to your communication preferences.

5. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store.

  • Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain data only for as long as necessary to fulfill legal, accounting, or reporting requirements.

7. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us at hello@marde.in.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

10. Contact Information

For more information about our privacy practices, or if you would like to make a complaint, please contact us here or reach out via:

  • Brand: MARDE

  • Email: hello@marde.in

  • Phone: +91 80767 30054